sot138 is committed to protecting the personal information of every Member. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you hold over your own information.
Last Updated: 1 January 2026Please Read Carefully: This Privacy Policy forms part of your agreement with sot138 and should be read alongside our Terms & Conditions. By registering an account or continuing to use the sot138 platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
sot138 ("we", "us", "our") operates the online gaming and sports-betting platform accessible at https://sot138.cam (the "Platform"). We understand that the security and responsible handling of your personal information is a fundamental part of the trust you place in us as your gaming partner.
This Privacy Policy describes how sot138 collects, processes, stores, and protects the personal data of Members and visitors to our Platform. It also outlines the rights available to you regarding your personal information and the channels through which you may exercise those rights.
sot138 is committed to data handling practices that are transparent, proportionate, and consistent with internationally recognized privacy standards. We do not process personal data beyond what is necessary for the purposes stated in this Policy.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person ("data subject"), including name, identification number, location data, email address, or any online identifier. |
| "Processing" | Any operation performed on personal data — including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Member" | Any individual who has created and holds an active or inactive account on the sot138 Platform. |
| "Controller" | sot138, as the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Third Party" | Any natural or legal person, public authority, agency, or body other than the Member, sot138, or persons acting under sot138's direct authority. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of the Member's agreement to the processing of their personal data for a stated purpose. |
| "KYC" | Know Your Customer — the identity and document verification process applied to sot138 Members before processing withdrawal requests or at any point of enhanced due diligence. |
sot138 collects personal data in the categories described below. We collect only what is necessary for the stated purposes and do not engage in excessive or speculative data collection.
sot138 collects personal data through the following channels and methods:
sot138 does not purchase, rent, or otherwise obtain personal data about Members from third-party data brokers or external mailing lists. All Member data originates either from your direct submissions or from automated collection during platform usage.
sot138 processes your personal data for the following specific purposes. We do not process personal data for purposes incompatible with those stated here.
Under internationally recognized data protection principles, sot138 processes your personal data on the following legal bases:
sot138 does not sell, rent, lease, or trade Member personal data to third parties for their own commercial purposes. We share personal data only in the limited circumstances described below:
sot138 engages trusted third-party service providers to perform specific functions on our behalf. These providers have access to personal data only to the extent necessary to perform their contracted services and are contractually bound to process data in accordance with our instructions and applicable privacy standards. Service provider categories include:
sot138 may disclose personal data where required by law, court order, or governmental authority, including:
In the event of a merger, acquisition, corporate restructuring, or sale of assets, Member personal data may be transferred to the acquiring entity, subject to the continuation of privacy protections equivalent to those set out in this Policy.
No Third-Party Marketing: sot138 will never provide your personal data to unaffiliated third parties for their own direct marketing purposes. You will not receive unsolicited marketing from external companies as a result of your sot138 membership.
sot138 retains personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Duration of active membership, plus 7 years after account closure (for AML/KYC compliance) |
| KYC Documents | 7 years from the date of account closure or last transaction (regulatory requirement) |
| Financial Transactions | 7 years from transaction date (tax and financial audit requirements) |
| Gameplay & Betting Records | 5 years from the date of the bet or game session (dispute resolution and gaming integrity) |
| Customer Support Logs | 3 years from the date of the last interaction |
| Marketing Preferences | Until withdrawal of consent or account closure, whichever occurs first |
| Technical / Analytics Data | Anonymized after 18 months; raw data deleted after 24 months |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be attributed to an identifiable individual.
sot138 implements industry-standard technical and organizational security measures to protect Member personal data from unauthorized access, alteration, disclosure, or destruction. Our security framework includes:
Your Responsibility: While sot138 takes every reasonable measure to secure your data, you are responsible for maintaining the confidentiality of your account credentials. Use a strong, unique password, do not share it with others, and contact us immediately at [email protected] if you suspect unauthorized access to your account.
sot138 uses cookies and similar tracking technologies to enhance platform functionality, personalize your experience, and gather analytics data. A cookie is a small text file stored on your device when you visit sot138.cam.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when a site attempts to place a cookie on your device. Note that disabling essential cookies may impair platform functionality, including your ability to log in or place bets. Instructions for managing cookies in popular browsers:
As a sot138 Member, you hold the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered account details.
Request a copy of the personal data sot138 holds about you, including account details, transaction history, and KYC documents.
Request correction of inaccurate or incomplete personal data. You can update most profile information directly via your account dashboard.
Request deletion of your personal data where there is no legal obligation to retain it (e.g., after expiry of the 7-year AML retention period).
Request that processing of your personal data be limited while a dispute about accuracy or lawfulness is being resolved.
Receive your personal data in a structured, commonly used, machine-readable format, or request direct transfer to another service provider where technically feasible.
Object to processing based on legitimate interests, including direct marketing. You may opt out of promotional emails at any time.
Withdraw consent for processing based on consent (e.g., marketing communications) at any time, without affecting prior lawful processing.
Lodge a complaint with a data protection supervisory authority if you believe your rights have been infringed.
Response Timeline: sot138 commits to responding to all data subject rights requests within 30 calendar days of receipt. Complex requests may require up to 60 days; we will inform you of any extension and explain the reason for the delay.
sot138 is an adults-only platform. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Indonesian law and our platform Terms & Conditions strictly prohibit underage gambling.
All Members are required to confirm during registration that they are 21 years of age or older. sot138 conducts age verification during the KYC process by reviewing government-issued identification documents. If we discover that an account belongs to an individual under 21 years of age, we will:
Parents and guardians are encouraged to monitor the online activities of minors in their care and to employ parental control software where appropriate. If you believe a minor has registered on sot138 or provided us with personal data, contact us immediately at [email protected].
sot138 primarily stores and processes Member data within secure data centers. In certain circumstances, personal data may be transferred to service providers located outside Indonesia (for example, cloud infrastructure providers or payment processors with global operations).
Where personal data is transferred internationally, sot138 ensures that such transfers are subject to appropriate safeguards, including:
All international service providers engaged by sot138 are contractually obligated to process personal data only in accordance with our instructions and to implement security measures equivalent to those maintained by sot138 itself.
sot138 reserves the right to update, amend, or replace this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or platform functionality. Material changes will be communicated to Members via:
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes took effect. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Continued use of the Platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
If you do not agree with an amended Privacy Policy, you may close your account by contacting customer support. Account closure does not affect the lawfulness of processing conducted prior to closure, nor does it exempt sot138 from legal data retention obligations.
If you have any questions, concerns, or complaints regarding this Privacy Policy or sot138's handling of your personal data, we encourage you to contact our support team. We are committed to addressing all privacy inquiries promptly and transparently.
Email: [email protected]
Subject Line (for privacy matters): "Privacy Policy Inquiry" or "Data Subject Rights Request"
Operating Hours: 24 hours a day, 7 days a week (WIB)
Response Time: Within 48 hours for general privacy inquiries; within 30 days for formal data subject rights requests
Language: English and Bahasa Indonesia supported
When contacting us about a privacy matter, please include your registered username, a clear description of your request or concern, and (where applicable) any relevant documentation supporting your request. This will help us respond to your inquiry as quickly and accurately as possible.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to a recognized data protection supervisory authority or seek independent legal advice.
Your trust is our most valuable asset. Here is how we safeguard your personal information every step of the way.
Every piece of data transmitted between your device and sot138 travels over a 256-bit SSL encrypted connection — the same security standard trusted by Indonesian banks like BCA, BRI, BNI, and Mandiri for online banking.
Your personal data is accessible only to authorized sot138 personnel who require it to perform their job functions. All staff members sign confidentiality agreements and undergo regular security training.
sot138 will never sell, rent, or lease your personal information to external companies for their marketing purposes. Your data stays with us and is used solely to provide you with the best gaming experience.
Identity verification documents are encrypted at rest, stored in compliance-certified data centers, and handled only by trained KYC specialists. Your Indonesian KTP or passport copy is treated with the highest level of confidentiality.
We retain your personal data only for as long as legally required or operationally necessary — typically 7 years for financial records per AML compliance standards. After that, data is securely deleted or fully anonymized.
You have the right to access, correct, delete, or export your personal data at any time. Contact our 24/7 Indonesian-speaking support team to exercise your rights — we respond to all requests within 30 days.
Our support team is available around the clock to answer any questions about how sot138 handles your personal information. You can also explore our FAQ or review our full Terms & Conditions.